Policies for Queries include which items?

• A. Procedural steps for coding
• B. An overview of the clinical documentation workflow
• C. When to Query, Who should Generate the query, types of queries, who should answer, etc.
• D. A glossary of terms used in the CDI program

Answer: (C)

Policies for Queries govern how CDI queries are issued and handled. They specify when to issue a query, who should generate it, who should respond, and the types of queries that are allowed, along with the submission and documentation standards. This centralization ensures consistent, compliant communication with providers, supports accurate code assignment, and helps minimize risk from incomplete or noncompliant documentation.

Other options don’t fit because procedural steps for coding focus on coding actions themselves rather than the policy framework for queries; an overview of the clinical documentation workflow covers the broader process rather than the specific rules around queries; a glossary of terms addresses terminology, not the governance of querying practices.